Terms & Conditions

By accessing, browsing, registering on, or using MyKharsia ("the Platform," "we," "our," or "us") available at kharsia.in and its subdomains, you ("User," "you") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

These Terms constitute a legally binding agreement between you and MyKharsia. Your continued use of the Platform after any updates or modifications to these Terms shall constitute your acceptance of the revised Terms.

If you are using the Platform on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms.

MyKharsia is a community-driven digital city portal serving the residents of Kharsia, Raigarh District, Chhattisgarh, India. The Platform is designed to connect local citizens, businesses, and public institutions through a single digital interface.

MyKharsia provides the following core features and services:

• Local News — Citizen-submitted and reporter-verified local news articles
• Business Directory — Listings of local shops, services, and businesses
• Events Calendar — Community events, festivals, and local programs
• Photo Gallery — Community-submitted photographs from Kharsia
• City Directory — Government office contacts, railway timetables, and prominent figures
• City Feed — Real-time community updates and discussions
• Gamification — Coin rewards for active community participation

MyKharsia is an independent community platform and is not affiliated with or officially endorsed by any government body, political party, or commercial enterprise unless explicitly stated.

To access certain features of the Platform, you must create a user account. By creating an account, you agree to the following:

• Age Requirement: You must be at least 13 years of age to create an account. Users under 18 should have parental or guardian consent.
• Accurate Information: You must provide accurate, current, and complete information during registration and keep it updated at all times.
• One Account Per Person: Each individual may maintain only one account. Creating multiple accounts to circumvent bans or earn additional coins is strictly prohibited.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• Google OAuth: When signing in with Google, you authorize us to receive basic profile information (name, email, profile photo) as detailed in our Privacy Policy.
• Notification of Breach: You must notify us immediately at admin@kharsia.in if you suspect unauthorized access to your account.

When submitting any content — including news articles, shop listings, event announcements, photos, or city feed posts — you agree to abide by the following rules:

• Accuracy: All submitted content must be factually accurate to the best of your knowledge. You must not knowingly submit false, misleading, or fabricated information.
• Originality: You must have the right to submit the content. Do not copy content from other publications, websites, or sources without explicit permission.
• No Fake News: Submitting deliberately false or sensationalized news stories is strictly prohibited and may result in immediate account suspension.
• Relevance: News and events must be relevant to Kharsia or the immediate surrounding region (Raigarh District, Chhattisgarh).
• Timeliness: Events must have accurate dates and not be past events unless submitted as historical records.
• Intellectual Property: You represent that you own or have the necessary rights to all content you submit, and that submitting it does not infringe on third-party rights.
• License: By submitting content, you grant MyKharsia a non-exclusive, royalty-free license to display, distribute, and promote your content within the Platform.

All submitted content is subject to review by our editorial team. MyKharsia reserves the right to edit, approve, reject, or remove any content at its discretion without obligation to provide a reason.

The following activities are strictly prohibited on MyKharsia. Violation may result in immediate account suspension or permanent banning:

MyKharsia operates a community engagement system called Kharsia Coins. Coins are awarded for activities such as daily logins, approved news submissions, event listings, and photo uploads.

• No Monetary Value: Kharsia Coins have no monetary value whatsoever. They cannot be exchanged for cash, transferred to bank accounts, or redeemed outside the Platform.
• Non-Transferable: Coins are personal to your account and cannot be transferred to another user's account under any circumstances.
• Reward Redemption: Coins may be redeemed for partner offers and local business discounts as made available by MyKharsia. These offers are subject to availability and partner terms.
• No Manipulation: Attempting to earn coins through fraudulent means, including using multiple accounts, automated scripts, or exploiting bugs, will result in account termination and forfeiture of all coins.
• Modification: MyKharsia reserves the right to modify, reduce, cancel, or discontinue the coins system at any time without prior notice or compensation.
• Expiry: Coins may expire if an account is inactive for more than 12 consecutive months.

MyKharsia maintains editorial oversight of all content published on the Platform. Our administrative team retains the following rights:

• Content Removal: We may remove any content that violates these Terms, applicable law, or that we determine — in our sole discretion — to be harmful to the community.
• Account Suspension: We may temporarily suspend an account pending investigation of a potential violation of these Terms.
• Permanent Banning: Accounts found to have committed serious violations — including spreading fake news, harassment, or platform abuse — may be permanently banned without prior notice.
• Role Management: Administrators may assign or revoke user roles (Citizen, Reporter, Super Admin) at any time based on community conduct and needs.
• No Appeal Obligation: While MyKharsia endeavors to be fair, we are under no legal obligation to provide a formal appeals process for moderation decisions. Users may contact admin@kharsia.in for queries.
• No Liability: MyKharsia is not liable for any damages arising from the exercise of these moderation rights, including loss of content or account access.

MyKharsia offers local businesses the ability to submit free listings in our Business Directory. The following terms apply to all shop listings:

• Accuracy Requirement: All submitted business information — including name, address, phone number, timing, and category — must be accurate and kept up to date.
• No Endorsement: The presence of a business in our directory does not constitute an endorsement, recommendation, or guarantee by MyKharsia of the quality, legality, or safety of that business's products or services.
• User Responsibility: MyKharsia is not responsible for any transactions, disputes, or experiences between users and listed businesses.
• Removal Rights: We reserve the right to remove any business listing that contains inaccurate information, violates these Terms, or that we determine may harm users or the community.
• Featured Listings: Featured listings may be awarded at our discretion or through community recognition programs. We do not currently charge for listings or featured placement.

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using MyKharsia, you consent to the data practices described in our Privacy Policy. Key points include:

• We collect only the data necessary to provide the Platform's services
• We do not sell your personal data to third parties
• We use Supabase as our secure backend and data processor
• You may request access, correction, or deletion of your personal data at any time

Please review our full Privacy Policy for complete details on how we handle your information.

To the maximum extent permitted by applicable law, MyKharsia and its operators, administrators, and contributors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform
• Any loss of data, content, or coins resulting from technical failures, maintenance, or account suspension
• The accuracy, completeness, or usefulness of any user-submitted content, including news articles, business listings, or event information
• Any disputes between users or between users and listed businesses
• Unauthorized access to your account due to your failure to maintain password security

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, specifically the laws applicable in the state of Chhattisgarh.

Any disputes arising from or in connection with these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Raigarh District, Chhattisgarh, India.

Relevant applicable Indian legislation may include, but is not limited to:

• The Information Technology Act, 2000 (and its amendments)
• The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
• The Digital Personal Data Protection Act, 2023
• The Indian Contract Act, 1872

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

MyKharsia reserves the right to modify, update, or replace these Terms & Conditions at any time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Post a notice on the Platform's homepage
• Where feasible, notify registered users via the in-app notification system

Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically.

If you do not agree to the revised Terms, you must stop using the Platform and may request deletion of your account by contacting us at admin@kharsia.in.